Choose the deletion method that works for you
If you still have access to the app, the fastest option is to delete your account directly from your account settings. If you cannot access the app, you can email us instead.
Delete Inside the App
Open the app and go to Settings > Account > Delete Account.
Follow the confirmation steps to permanently remove your account.
Request by Email
Send an email to tropitechrd@gmail.com with the subject line Account Deletion Request.
Include the email address associated with your account so we can verify the request.
Information to include in your request
To help us process your deletion request faster, please include:
- Your account email address.
- Your name or username, if available.
- A short note confirming that you want your account deleted.
If you contact us by email, we may ask for additional information to verify ownership before deleting the account.
What happens after deletion
Once your request is verified and completed, your account is permanently removed from the platform.
- Your user profile is deleted.
- Your active listings are removed.
- Associated account data is deleted from our systems.
Some limited data may be retained temporarily when required for legal obligations, security, fraud prevention, or dispute resolution.
Contact support
If you are having trouble accessing your account or need help with the deletion process, contact our support team directly.